Refund Policy

Last updated: October 26, 2026

All sales are final

We do not accept returns or exchanges on any purchase, new or pre-owned. This includes LEGO® sets, minifigures, accessories, sale items, store credit, and gift cards.

If you have any issues with your purchase, please contact us at info@brickerzclub.com or speak with our staff at the store.

Rental subscriptions and the $5 lifetime club membership follow separate terms — see our Terms of Service.

Rental subscription deposits

The refundable $45 deposit collected when you start a rental subscription is returned in full when (a) you end your subscription and (b) all rented sets are returned in good condition with all pieces. Open missing-parts charges are deducted from the deposit at refund time.

Party booking deposits

The 25% deposit collected at party-booking approval is refundable up to 7 days before the event. Cancellations within 7 days of the event forfeit the deposit. If we cancel for any reason on our side, all payments are refunded in full.

How refunds are paid

When a refund is due under this policy, it goes back to your original payment method within 10 business days via Stripe. Please remember it can take some time for your bank or credit card company to process and post the refund.

If your original payment method is no longer active (expired card, closed account), we will issue equivalent store credit instead.

If you have not received a refund after 15 business days, please contact us at info@brickerzclub.com.